What time do all the shows start?
The doors for most shows open at 7pm and the show starts at about 8.15pm, finishing around 11pm with a disco on afterwards until late.
Is there an age restriction?
The club is strictly 18′s and over. If any members of your party look 25 or below, they are advised to bring photo I.D. or entry may be refused. We accept driving licenses, passports and “Prove It!” cards.
Is there a dress code?
There is no real dress code at the Frog and Bucket, although we do discourage sportswear and Football shirts are not allowed, hats are not allowed to be worn in the venue. Jeans and trainers are allowed.
How do I book tickets?
You can book tickets 24 hours a day through our website. If you would like to speak to us here in the booking office then please call 0161 236 9805. We are open Monday – Saturday 10am to 6pm.
What are the Concessions?
We offer concessionary rates for students, Emergency Services, charity workers, serving military, NHS staff, registered carers, social workers and teachers. Proof of status must be shown on the night.
Concession rate is £10, full price is £13.
Can I book a table?
If you book your tickets in advance, you should get a table unless you are told otherwise. We can seat 230 people and we sell standing tickets after that at a reduced rate.
Can I get tickets on the door?
There are usually some tickets available on the door if you come early enough but we would always recommend booking in advance as it guarantees you a table. When we have reached our capacity on seated tickets we will then sell standing tickets.
If we can’t make it, do you do refunds?
I’m afraid we don’t do refunds, but if you can’t make it and you let us know in advance, we can usually transfer your booking to another show so you don’t miss out!
Are there booking fees ?
Bookings taken through the Frog and Bucket office do incur a non refundable booking fee of £1.50 per ticket (Max. £15 booking fee charged). Bookings through Ticketweb do incur an uncapped booking charge of 10% of the overall price.
How do I pick up my tickets?
We don’t issue physical tickets. We work on a reservation basis, all you need to do is bring the card that you booked on with you on the night, and quote the booking name on the door.
Do you cater for Stag and Hen parties?
We do cater for stag and hen parties, and if you contact our booking line we have packages to cater to all your needs. The management reserves the right to refuse a booking for a particular date on the policy that we try and ensure an even balance of males and females in the venue. Book early to avoid disappointment.
Single sex parties of 10 + will be subject to a £10 per person security deposit on the door on the evening.
Do you have disabled access and facilities?
We do have disabled access into the venue and access to the disabled toilets via lifts and you will be at a table with a good view of the stage. Prior notice helps us seat you at a table suitable for access. What are the house rules?
We request that you turn off mobile phones. We ask customers to keep any table chat to an absolute minimum during the show. Anyone deemed to be disturbing the show for other people will be asked to leave with no refund.
Management reserve the right to refuse entry if any members of the party are deemed too intoxicated on arrival.
Do you hold bookings provisionally?
We no longer take provisional bookings. Bookings need to be paid for in full or alternatively you can secure a booking with a five pound per ticket deposit. Please note the outstanding balance must be paid off a week prior to the show.
Is there parking available?
We do not have a patrons car park here at the Frog and Bucket Wigan but there is ample parking in the surrounding areas.
If you have any further questions, please contact the venue on 0161 236 9805.
